Last Updated: June 25, 2026

At Spine Coffee Club, every bag of coffee is fully custom and roasted to order after your order is placed, ensuring exceptional freshness and quality.

Shipping

• Orders are typically processed and shipped within 2–5 business days.
• Delivery generally takes 1–5 business days after shipment.
• We currently ship within the United States only.
• Delivery times are estimates and may vary due to circumstances beyond our control.

Order Changes

If you need to modify or cancel your order, please contact us as soon as possible. While we will make every reasonable effort to assist, changes cannot be guaranteed once an order has entered processing or has shipped.

Refunds & Replacements

Because every order is a fully custom, roasted-to-order and perishable food product, we generally do not accept returns or exchanges for reasons unrelated to product quality or fulfillment errors.

If you receive the wrong coffee, the wrong grind, a damaged package, or an item that arrives in poor condition, please contact us within 7 days of delivery at support@spinecoffeeclub.com. If the issue is confirmed, we will provide an appropriate resolution, which may include a replacement, refund, or another suitable remedy at our discretion.

Customers are responsible for providing accurate shipping information and selecting the correct products when placing an order. Additional shipping or replacement costs resulting from customer errors may be the customer's responsibility.

If a refund is approved, the original shipping charges are non-refundable, except where prohibited by applicable law or when the refund is due solely to an error on our part.

Contact Us

For questions regarding your order, please contact us at support@spinecoffeeclub.com