Questions, answered

No. All of our coffee is pure and unflavored - the only ingredient is coffee. We never add artificial flavors or ingredients. Each origin offers its own naturally occurring tasting notes, shaped by the region, climate, and roasting process.

Our whole bean and ground coffees are roasted to order and shipped the same day they are roasted, oftentimes within just a few hours! This ensures your coffee arrives fresh and at its peak of flavor.

Coffee doesn't have a strict expiration date, but it gradually loses its freshness over time.

We currently ship within the United States.

Every bag is roasted to order and ships within 1–3 business days, usually the same day it’s roasted. Once it ships, delivery takes 2–5 business days within the U.S. You’ll get a tracking link by email as soon as your coffee is on its way.

We charge a flat shipping rate designed to provide the best possible value. Rather than building shipping costs into our product prices, we believe in keeping our pricing straightforward and transparent. Our goal is to provide exceptional specialty coffee at the best possible price without compromising on quality.

Yes! Log in to your account and select Subscriptions. Open the subscription you’d like to update, then click the pencil icon next to Order frequency. Choose your preferred delivery frequency and save your changes.

Yes! Log in to your account and select Subscriptions. Open the subscription you’d like to update, then click Edit beneath the coffee in your subscription. Under Change Variant, choose your preferred Coffee Type Preference and Grind Type, then click Update to save your changes.

Log in to your account and select Subscriptions, then open the subscription you’d like to update. Under the Details tab, click Swap beneath your current coffee. Choose the coffee you’d like instead, select your preferred variant and grind type, then click Confirm Swap.

Your selected coffee will replace the current coffee in that subscription.

You can easily add another coffee to your subscription from your account. Log in and select Subscriptions, then open the subscription you’d like to update. Under the Details tab, click Add Product. Choose the coffee you’d like to add, select your preferred variant and grind type, then click Add Product to confirm. 

Yes! Log in to your account and select Subscriptions, then open the subscription you’d like to manage.

To skip your next renewal, click Skip Renewal under Upcoming Renewals on the Details tab.

To skip a specific future renewal, select the Scheduled tab and click Skip Renewal next to the order date you’d like to skip.

Yes. Log in to your account and select Subscriptions, then open the subscription you’d like to pause. Click Pause Subscription and follow the prompts to confirm.

If you only want to delay your next shipment rather than fully pause the subscription, you can also use the Skip renewal option.

You can cancel your subscription anytime from your account. Log in and select Subscriptions, then open the subscription you’d like to cancel. Click Cancel Subscription and follow the prompts to confirm your cancellation.

If you’re having trouble finding the option, email us at support@spinecoffeeclub.com, and our team will be happy to help.